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Clear information about how your order is delivered and what to do if something isn’t right. We do our best to offer free ground shipping for all of our products to provide an all-inclusive price.
Where We Ship
We currently ship throughout the United States.
Processing Time Orders are typically processed within 1–3 business days. During peak seasons or high order volume, processing may take slightly longer.
Delivery Time Once your order ships, delivery usually takes 3–7 business days, depending on your location and the shipping method selected at checkout.
Shipping Confirmation You will receive an email confirmation when your order ships, along with tracking information so you can follow its progress.
Order Tracking Use the tracking number provided in your shipping confirmation email to view real-time updates on your delivery.
We want you to be happy with your purchase. If something is not right, please reach out so we can help.
Return Eligibility
How to Start a Return Please contact us at sales@gagliardidesigns.com with your order number and a brief description of the issue. Our team will guide you through the next steps.
Damaged or Incorrect Items If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos if possible. We will make it right as quickly as we can.
Refunds Once we receive and inspect a returned item, approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear.
As a small, sister-run brand, we take care with every order. If you ever have a question or concern about your shipment, we’re here to help and will work with you to find a solution.
Have a question about your order or shipping status? We’re happy to assist.